211 in San Francisco County can help you find food, housing, health care, senior services, child care, legal aid, and much more. Calling 211 is free, confidential, multilingual, and available 24/7.
311 is for City services, information, and non-emergencies. This includes support for unhoused people, mobility and access issues, encampments, street or sidewalk cleaning, food security programs, trash can overruns and debris pickup, illegal parking, abandoned vehicles, street repair, syringes and hazardous waste, graffiti, and street light and sign repair. The 311 Customer Service Center is available 24/7 to San Francisco residents, visitors, and businesses through the 311 app or by calling 311.
511 is your one-stop phone and web source for up-to-the-minute Bay Area traffic, transit, rideshare, and bicycling information. It’s FREE and available whenever you need it 24/7 from anywhere in the nine-county Bay Area. Call 511 or visit 511.org:
Traffic updates
Trip planning
Rideshare info
Bicycle info
911 is for police, fire, and medical emergencies. This includes crime, fire, overdose, medical emergencies, and mental health crises. A mental health or substance use crisis is a medical emergency. Calling 911 puts you in contact with a trained dispatcher. They send the most appropriate response team for each situation. You can also dial directly to San Francisco dispatch from your cell phone at 415-553-8090.
Comprehensive on health and other resources.
8am-midnight: On demand medication treatment for opioid use. Call 888-246-333 to connect with a medical professional about medications for addition to fentanyl, heroin or any opioid.
Comprehensive at a high level on Street Teams' work.
PHN Home Visiting Programs
Nurse-Family Partnership: To improve pregnancy and child health
Field Public Health Nursing: Partners with families to provide support with using evidence-informed practices
Perinatal Stabilization Team: To support the linkage of clients to perinatal care, abortion care, and primary care
Contact email: phnreferrals@sfdph.org
The SFAF Syringe Pick Up Crew collects and safely disposes of syringe litter in neighborhoods across San Francisco seven days a week from 7am to 7pm. Improperly discarded syringes can be reported by calling (415) 818-7769.
SFHSA supports individuals, families, and communities with food, health care, financial, employment, child care, in-home, and protective services.
The Storefront Vandalism Relief Grant provides up to $2,000 in financial relief for vandalism-related costs for small businesses.