Citywide Resources
211 - Social Services
211 in San Francisco County can help you find food, housing, health care, senior services, child care, legal aid, and much more. Calling 211 is free, confidential, multilingual, and available 24/7.
311 - City Services
The 311 Customer Service Center provides a prompt, courteous, and professional customer service experience 24 hours a day to San Francisco residents, visitors, and businesses seeking general information and services:
311 serves as a single point of entry for and resolution of information and service requests
311 continually integrates updated information from across the government
311 enables improved government service delivery through performance reporting and analysis
311 supports emergency response for the government and community through information and communications
511 - Bay Area Transportation
511 is your one-stop phone and web source for up-to-the-minute Bay Area traffic, transit, rideshare, and bicycling information. It’s FREE and available whenever you need it 24/7 from anywhere in the nine-county Bay Area. Call 511 or visit 511.org:
Traffic updates
Trip planning
Rideshare info
Bicycle info
911 - Emergency
911 is the emergency phone number. You can also dial directly to San Francisco dispatch from your cell phone at 415-553-8090. The purpose of San Francisco's 911 Emergency Telephone System is to provide for the immediate response of police, fire, or medical personnel for emergency occurrences. To accomplish this, it is imperative that the calls received on 911 lines be restricted to those situations that require immediate dispatching of Police, Paramedic, or Fire Department personnel.
Public Health Nurses (PHN)
PHN Home Visiting Programs
Nurse-Family Partnership: To improve pregnancy and child health
Field Public Health Nursing: Partners with families to provide support with using evidence-informed practices
Perinatal Stabilization Team: To support the linkage of clients to perinatal care, abortion care, and primary care
Contact email: phnreferrals@sfdph.org
San Francisco AIDS Foundation (SFAF) - Syringe Pick Up Crew
The SFAF Syringe Pick Up Crew collects and safely disposes of syringe litter in neighborhoods across San Francisco seven days a week from 7am to 7pm. Improperly discarded syringes can be reported by calling (415) 818-7769.