Citywide Resources

211 - Social Services

211 in San Francisco County can help you find food, housing, health care, senior services, child care, legal aid, and much more. Calling 211 is free, confidential, multilingual, and available 24/7.

311 - City Services

311 is for City services, information, and non-emergencies. This includes support for unhoused people, mobility and access issues, encampments, street or sidewalk cleaning, food security programs, trash can overruns and debris pickup, illegal parking, abandoned vehicles, street repair, syringes and hazardous waste, graffiti, and street light and sign repair.  The 311 Customer Service Center is available 24/7 to San Francisco residents, visitors, and businesses through the 311 app or by calling 311.

511 - Bay Area Transportation

511 is your one-stop phone and web source for up-to-the-minute Bay Area traffic, transit, rideshare, and bicycling information. It’s FREE and available whenever you need it 24/7 from anywhere in the nine-county Bay Area. Call 511 or visit

911 - Emergency

911 is for police, fire, and medical emergencies. This includes crime, fire, overdose, medical emergencies, and mental health crises. A mental health or substance use crisis is a medical emergency. Calling 911 puts you in contact with a trained dispatcher. They send the most appropriate response team for each situation. You can also dial directly to San Francisco dispatch from your cell phone at 415-553-8090.

Public Health Nurses (PHN)

PHN Home Visiting Programs

San Francisco AIDS Foundation (SFAF) - Syringe Pick Up Crew

The SFAF Syringe Pick Up Crew collects and safely disposes of syringe litter in neighborhoods across San Francisco seven days a week from 7am to 7pm. Improperly discarded syringes can be reported by calling (415) 818-7769.