MID-MARKET
Daily guidelines
OPERATING WORK HOURS:
Monday to Friday- 9am to 7pm
Shift 1 – 9am to 4pm
Shift 2 – 12pm to 7pm
8hr Shift for All – Tuesday 10am-7pm
TEAM GOALS/TARGETS:
ACTIVITIES / PERSON WEEK MONTH
Overall # of Activities 100 400
General Assistance 20 20
Wellness Checks 50 200
Referrals 20 80
Safety Escort 5 20
311 Calls/Reports 25 100
Hot Spot & Posting 40 160
Merchant Visit 20 80
Directions/Wayfinding 10 40
Program Support 5 20
