MID-MARKET

Daily guidelines

OPERATING WORK HOURS:

Monday to Friday - 9:00am to 6:00pm

  • Shift 1 – 9am to 4pm

  • Shift 2 – 11am to 6pm

  • 8hr Shift for All – Friday 9am-6pm

TEAM GOALS/TARGETS:

(GOAL PER PERSON | DAILY | WEEKLY | MONTHLY)

  • Total Interactions | 20+ | 100+ | 400+

  • Outreach Materials | 4+ | 20+ | 80+

  • Wellness Checks | 6+ | 30+ | 120+

  • 3-1-1 Reports | 5+ | 25+ | 100+

  • Referrals | 4+ | 20+ | 80+

  • Merchant Checks | 4+ | 20+ | 80+

  • Safety Escorts | 2+ | 10+ | 40+

HOURLY WORK INSTRUCTIONS:

Summer Plan 2021 Draft