Employee Resources

Employee Assistance Program

FREE 24/7 Tele-Counseling Is Available To You.

Employee Assistance Counselors are available for individual confidential telephone counseling and consultations. Our phones are answered 24 hours a day, 7 days a week: (628) 652-4600 or (800) 795-2351.

Due to the Shelter in Place Order, our offices are closed. You can call us 24/7 to make a tele-counseling appointment for EAP services.

WebLink: https://sfhss.org/eap



Well-Being Programs

Focus on the things that matter most to you and get support on your healthy habit goals. Visit a program page below to learn more about the resources available to help you reach your well-being goals.


https://sfhss.org/well-being/well-being-programs

Employee Benefits

The City and County of San Francisco offers eligible employees the opportunity to enroll themselves and eligible family members in medical, dental, vision and Flexible Spending Account (FSA) benefits. Enrollment must take place within 30 days of the start work date, no later than 30 days after a qualifying event, or during the annual Open Enrollment period, which takes place each year during the month of October.

If you have a Qualifying Life Event outside of the Open Enrollment period, you can make your Life Events updates online through the Employee Portal. Visit our Qualifying Life Event page for more information.


The following are eligible to participate in the San Francisco Health Service System (SFHSS) as members:

  • All permanent employees of the City and County of San Francisco whose normal work week is not less than 20 hours.

  • All regularly scheduled provisional employees of the City and County of San Francisco whose normal work week is not less than 20 hours.

  • All other employees of the City and County of San Francisco, including temporary exempt “as needed” employees, who have worked more than 1,040 hours in any consecutive 12 month period and whose normal work week is not less than 20 hours.

https://sfhss.org/benefits/city-and-county

Employee Handbook City and County of San Francisco

CCSF NEW Employee Orientation

All new CCSF employees are required to complete this online orientation: https://sfdhr.org/sites/default/files/new-employee-orientation-for-city-employees/index.html