Welcome to the

Ambassador Operations Hub

Team Information

Team Lead: Vincent Hu
Work phone: (415) 652-7822

Team Lead: Olga Romero
Work phone: (415) 531-9087

Asst. Team Lead: Carrie Tan

Work phone: (415) 652-3927


Team Lead: Halona St. John

Work phone: (415) 531-7357

Asst. Team Lead: Maria Bautista 

Work phone: (415) 531-7879

Team Lead: Lidia Sandoval
Work phone: (415) 531-7201

Team Lead: Christopher Gotera
Work phone: (415) 635-6237

Program Resources

CAP Handbook (Revised November 2023)

JobsNow PST Handbook (Revised November 2023)

This section contains presentation slides from previous training sessions and team meetings.

Important Reminders

Heat Illness Prevention

Take a Break Safely

Most COVID-19 infections are caused by people with no symptoms. Break rooms are one of the highest risk places in the workplace because people remove their masks. If possible, enjoy your break outdoors. The following tips apply even if you’ve received the vaccine:

CAP Data

Community Ambassadors conduct a wide variety of services. Whether it's helping with directions, or connecting someone to a shelter, Ambassadors track every service they provide.

CAP Work Area and Supervisorial District Map